Offline Registration Options

Guidelines are happening so quickly and we want to be as responsive as possible. We will be providing additional details as we get closer to the conference on all safety measures, but NS3 2021 will move forward as scheduled.

What we are doing to keep everyone safe and healthy during NS3:

• All attendees will receive face masks and hand sanitizer at registration.
• The October Research team and hotel staff will be wearing masks throughout the conference. We will strongly encourage all attendees to wear their masks while in common spaces.
• Hand sanitizer dispensers are located throughout the hotel including near the elevator banks on all guest room floors.
• We will also offer Safety Stations with sanitizer on the conference floor, exhibitor area and in the ballrooms.
• Socially distanced seating options will be available in both the Royal Palm and Orchid Ballrooms.

Please check this page regularly for any changes regarding our policies based on the latest information and guidance from the CDC and local authorities.

Cancellations and Substitutions

Cancellations, refund requests and requests to substitute attendees must be made by the individual event registrant and can be e-mailed to our Customer Service Department at CustomerService@OctoberResearch.com or call 330.659.6101 x 805.

• There is no charge to substitute attendees for the 2021 NS3 conference, but we must be notified prior to August 21, 2021
• We do not offer registration rollovers to a different event or year.

Please see the cancellation schedule below:

• Cancellation requests received on or before July 20, 2021 are eligible for a full refund minus a $150 processing fee.
• Cancellation requests received between July 21 and extended until August 18, 2021 will receive a refund of 50% of registration fees paid.
• Cancellations received after August 18, 2021 and for no-shows, no refund will be provided.

Program Shift to a Virtual Event

If NS3 2021 is forced to move to a virtual-only event based on the state of Florida and local guidance regarding the global pandemic, revised terms and conditions will be provided to registered attendees and sponsors. The safety of our attendees and event is our top concern.

Program Cancellation

In the unlikely event of program cancellation, October Research, LLC will refund 100 percent of registration fees paid. October Research, LLC assumes no liability for any penalty fees on airline tickets, deposits for hotel accommodations, or any other fees, charges, penalties or other incidental costs that a registrant might incur as a consequence of a program cancellation.

Safety & Code of Conduct

A code of conduct is a collection of rules and regulations that include what is and is not acceptable or expected behavior.

October Research, LLC has offered guidelines outlining steps that can be implemented to provide as safe an environment as possible when meeting in-person. Responsibility is shared equally among event organizers, the event venues and the event attendees – all have a role to play.

Based on our common set of beliefs in the value of live event experiences we know to be true, as stakeholders we all have a role to play in the mitigation of risk. The code of conduct below is meant to serve as a reminder and inspiration to know that if we all collectively respect the significance of this contribution, we are by definition advocating for the well-being of our fellow global citizens and our industry.

Before Leaving Home

• Follow relevant guidance provided by the World Health Organization (WHO), or your local health authority.
• Adhere to government issued travel restrictions and guidance issued by the region you will be traveling to and the region you are traveling from.
• Evaluate your own health and that of people you are in close contact with; contact the meeting/event organizers if you have concerns.
• Stay home if you feel sick.

On-site During the Event

• Follow guidance from your local health authority, for everyday preventive actions to help prevent the spread of respiratory viruses including:
  • Washing hands often with soap and water for at least 20 seconds, or an alcohol-based sanitizer with at least 60% alcohol.
  • Avoiding touching eyes, nose, and mouth with unwashed hands.
  • Covering your nose and mouth when coughing or sneezing. Throw used tissues in the trash.
  • Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Agree to have your temperature taken before entering the meeting/event venue, if required by the event organizers.
• Agree to wear a mask or facial covering, if required by the event organizers.
• Adhere to social distance protocols put in place by the event organizers and respect others’ personal space.
• Go to the event First Aid office (or equivalent) at any time, if you feel unwell or are experiencing flu-like symptoms.

*The above items are subject to change based on the state and local guidance at the time of the event.

Post-event

Based on current contact tracing advice from many health authorities, if you test positive for COVID-19

up to 14 days after returning home, please contact the meeting/event organizers to advise them at CustomerService@OctoberResearch.com.